Colonial Metal Products Scales EDI Onboarding and Cuts Manual Data Entry with Acclimate Technologies
Customer Snapshot
Customer: Colonial Metal Products
Industry: Manufacturing (Metals)
Survey Respondent: Garrett Krummert
Role: Sales / Program Manager
Key Solutions from Acclimate: EDI Integration with existing ERP system for automated trading partner transactions
The Challenge
Before working with Acclimate, Colonial Metal Products was held back by repetitive manual processes, EDI and compliance challenges, and manual data entry errors. Their existing ERP system was not set up to accept EDI transactions, which meant the team handled trading partner data by hand. This created timely data entry work, introduced errors, and added cost to everyday operations.
The company needed a way to bring EDI into their current systems and onboard trading partners quickly, without adding manual overhead each time a new partner came on board.
Why Colonial Metal Products Chose Acclimate
Colonial Metal Products chose Acclimate for one reason that stood out above the rest:
Responsive and attentive customer support
The team wanted a partner who would be there during setup and stay responsive well after go-live. Acclimate’s hands-on support approach, led by specialists who take ownership of the work, matched exactly what they were looking for.
Acclimate’s Solution
Our experts at Acclimate came in and got the company’s existing ERP system up and running to accept EDI transactions. The implementation focused on:
- Enabling the current ERP to send and receive EDI transactions
- Standing up the first trading partner integration cleanly and completely
- Making it easy to add additional trading partners after the first go live
Once the first integration was complete, Colonial Metal Products was able to add multiple business partners with ease. What used to be a manual, partner-by-partner effort became a repeatable, scalable process.
Results
After implementing Acclimate’s EDI Integration, Colonial Metal Products reported improvements across several operational areas:
- Higher team efficiency
- Fewer manual data entry errors
- Faster processing times
- Improved customer experience
- Stronger compliance
- Clearer trading partner communication
Most notably, the company eliminated several hours of manual data entry from each work week, while allowing information to process faster and more easily for their customers.
Customer Feedback at a Glance
In a follow-up satisfaction survey, Colonial Metal Products rated Acclimate:
★★★★★ 5/5 — Trading partner implementation
★★★★★ 5/5 — Support and customer service
★★★★★ 5/5 — Likelihood to recommend
In Garrett’s words: Fast turnaround times on new customer setup and excellent customer support during and after setup. I would recommend Acclimate to anyone looking for EDI help, setup, and support.
What This Means for Other Metal Manufacturers
For metal manufacturers running an ERP that is not yet EDI-enabled, this story illustrates that the right partner can make the difference between a manual, inefficient process and a scalable one. When EDI is seamlessly integrated into your existing software, onboarding becomes quick and efficient, leaving your team free to do what they need to do.
Contact us today to learn how Acclimate Technologies can help your team!